RESTON, Va.–(BUSINESS WIRE)–Assured Consulting Solutions, LLC (ACS) is proud to announce our achievement of ISO 9001:2015 certification. ISO 9001:2015 is the world’s most widely recognized quality management standard. This standard and certification was selected specifically to validate ACS’ ability to exceed the quality expectations and requirements of our customers.
The International Organization for Standardization (ISO) 9001:2015 is the most updated standard of its kind and focuses on quality management systems and performance. It assists companies in developing a management system that aligns quality with their wider business strategy. There is a focus on risk-based thinking and accountability in all organizational processes that helps improve communications, efficiency, and implementation of continuous improvement.
“The ACS culture is built on the commitment, to both our customers and our employees, that we will only deliver the highest quality IT services. Through the ISO 9001:2015 certification, we have validated that the ACS Quality Management System provides the maturity necessary to support this commitment.”
-Mandy Parmer, ACS Managing Partner
The road to certification requires both time and dedication. After a year of significant growth, in 2018 ACS identified the need to mature corporate policies, procedures, and tools to ensure scalable and repeatable high-quality services. ACS selected the ISO 9001:2015 certification as the backbone against which to drive continual improvement specifically for the ISO focus on quality and the global recognition of this standard.
Using ISO 9001:2015 helps ensure that ACS customers receive consistent, high-quality products and services, which in turn brings many business benefits. Our goals when embarking on certification were simple:
- Homogenous, repeatable, and secure internal process execution
- Creation of a platform for consistency during expansion
- Improved client delivery services and customer satisfaction
We created a Quality Policy that recognizes the significant role our employees play in the quality of all ACS services. This policy, along with an existing quality structure, provided the foundation for our 2019 Quality Initiative. Including all aspects of Service Delivery, Business Enablement, Infrastructure, Human Resources and Training, Finance and Accounting, and Business Growth, the ISO 9001:2015 certification proves that ACS has a clear, actionable, and thorough approach to the vital components of a successful Mission-First organization and is well-positioned for the next round of corporate growth.
ABOUT ASSURED CONSULTING SOLUTIONS
Founded in 2011 and headquartered in Reston, Va., Assured Consulting Solutions is a well-respected and trusted partner, domain expert, and provider of expert-level support. ACS is a certified Economically Disadvantaged, Woman-Owned Small Business (EDWOSB) that delivers advanced technology solutions and strategic support services in support of critical national security missions for Intelligence, Defense, and Federal Civilian customers. Learn more at www.assured-consulting.com.